Vacation Coverage

Price range: $35.00 through $125.00

Vacation Transaction Support is designed for real estate agents who want to step away without stepping out of their business. This service provides short-term, professional coverage for client communication and transaction-related needs while you’re away, ensuring your clients always have a knowledgeable, responsive point of contact. We act as the first line of support—handling questions, updates, and day-to-day transaction activity—so deals continue moving forward without disruption.

Support is delivered virtually with extended availability from 10 AM to 8 PM EST, seven days a week, and includes the creation of a custom client-facing email address for each coverage period, which you also have access to for full transparency. Coverage is offered at a per-diem rate for up to seven days, with discounted pricing for extended time away, and optional on-site assistance available when needed. The result is true peace of mind: your clients are supported, your transactions stay on track, and you’re free to fully unplug—knowing everything is handled professionally until you return.

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Features

Per-diem vacation coverage with discounted rates for extended time away

Dedicated client communication via phone and custom email address

Primary point-of-contact handling all transaction and client needs

Virtual support with optional on-site assistance when required

Extended availability, 7 days a week from 10 AM–8 PM EST

What’s Included

  • Dedicated transaction and client support for the duration of your time away
  • Custom client-facing email address with shared agent access
  • Direct phone and email communication for client inquiries
  • Day-to-day transaction management and client question handling
  • Clear documentation and seamless handoff when you return
  • Optional on-site support when virtual assistance isn’t enough
  • Coverage available 7 days a week during extended business hours

FAQs

How does Vacation Transaction Support work while I’m away?

Once coverage begins, we become the primary point of contact for your clients, handling communication, transaction questions, and day-to-day needs. We manage support virtually, document activity, and only escalate to you if absolutely necessary—so your business continues smoothly while you’re away.

How do my clients communicate during the coverage period?

Your clients can reach us by phone or through a custom email address created specifically for your coverage period. You’ll also have access to this email, ensuring full visibility and transparency throughout your time away.

What hours is support available?

Support is available seven days a week from 10 AM to 8 PM EST. This ensures your clients have consistent, reliable access to assistance during extended business hours.

What if on-site support is required?

All coverage is provided virtually by default. If on-site assistance is needed, it can be arranged for an additional $50 service fee, subject to availability and location.